Order Processing（Retail）
Most orders are processed within 3–7 business days after payment is confirmed. Once your order has been processed, you will receive an email with the tracking number.Processing may take longer during holidays, sales periods, severe weather, or when additional handling is required.
Estimated Delivery Times（Retail）
Air shipping generally takes approximately 10–15 business days, while faster deliveries may arrive within 5–10 business days. In some cases, delivery may take up to 15–20 business days. Sea shipping usually takes approximately 30–45 business days. All delivery times are estimated from the date of shipment and are not guaranteed. Remote areas, customs inspections, severe weather, peak shipping periods, or carrier delays may result in longer delivery times.
Order Processing（Wholesale）
Wholesale orders require approximately 2 business days for communication and confirmation of product details, quantities, shipping arrangements, and other order information. After all details and payment have been confirmed, orders are usually prepared within 3–7 business days. Once the order has been shipped, you will receive an email with the tracking number. Processing may take longer during holidays, peak sales periods, severe weather, or when additional handling is required.
Estimated Delivery Times（Wholesale）
Wholesale orders are shipped by sea freight only, as air shipping is generally too expensive for bulk orders. Sea shipping normally takes approximately 25–30 business days. In cases involving customs inspections, severe weather, peak shipping periods, remote destinations, or carrier delays, delivery may take approximately 30–45 business days. All delivery times are estimated from the date of shipment and are not guaranteed.
Shipping Areas
Available shipping options and costs are shown during checkout based on your address and the items in your cart.
Incorrect Shipping Address
Please review your shipping address carefully before placing an order. If you notice an error, contact us as soon as possible. Once an order has shipped, we may not be able to change the delivery address.
Shipping Costs
Shipping costs are calculated at checkout. Some products may qualify for free shipping or promotional shipping depending on the current offer.
Contact
For support, business orders, and product questions, contact us on WhatsApp at +86 159 5399 2133 or WeChat at 15953992133.
Lost, Delayed, or Damaged Packages
If your package is delayed, please first check the tracking link and carrier updates. If your package appears lost or arrives damaged, contact us with your order number and photos of the package or damaged item so we can help review the situation.
Need Help?
Our support team is here to help with any questions about shipping,
your order, or our products.